Bethel Home Care

Your home. Your choice. Our care.

Why choose Bethel Home Care?

You are at the heart of all we do.

Our Care Service Case Managers will help you tailor your own package of care and services which best suit YOU – your individual needs and desires.

We will help you maintain the lifestyle you wish to live, keeping you engaged with your community, interests and family life. All our services are flexible. You can even keep your own cleaner or gardener if you’re happy with the help you already receive.

What is a Home Care Package?

A Home Care Package is a government program that provides support to older people with complex needs to help them continue living at home for as long as possible. These services are tailored to respect individual needs, changing care profiles and flexibility of choice.

The services we provide are based around your choices. Our goal is to assist in maintaining your lifestyle, helping you stay connected and engaged with all aspects of your life.

Our Care Service co-ordinators will talk with you about your needs. Together, we will design a package of care and services befitting your individual requirements. These services are always fully flexible for tailoring.

What sets Bethel Home Care apart

Consumer directed care

Our packages are designed for your voice to be heard. Our complete focus is on you, addressing your individual needs and preferences. We want to maintain the lifestyle you wish to live, keeping you engaged with your interests and family life.

We work closely with our consumers and their families, GPs and any other health professionals to provide the best possible, individually tailored care package.

Community Connections

All Bethel Home Care clients can join in group-based exercises and entertainment at Ashfield Baptist Homes. You can also go on weekly bus outings in and around Sydney. We can provide transportation for all activities.

And we speak your language. We cater for Aboriginal and Torres Strait Islander people (55 and over) and we respect cultural diversity and gender equality.

Our Care Staff

We place critical importance on the care staff we employ. Each member of our qualified care staff demonstrates genuine compassion and enthusiasm in caring for our elderly consumers. We are justifiably confident our staff deliver the highest quality of care.


We can facilitate a wide range of services to support you at home, such as:

    • Personal care, including showering
    • Assistance with dressing
    • Light housework
    • Laundry assistance
    • Meals – preparation and assistance
    • Shopping
    • Transport
    • Pastoral care
    • Medication support
    • Social support
    • Information and referral to support services

Getting Started


Call us on (02) 9797 3600 and speak with our Client Relations Officer, who will answer your questions and guide you through the My Aged Care System. Alternatively, you can contact MyAgedCare on 1800 200 422 or apply online and ask to be referred to Bethel Home Care Packages.

ACAT Assessment Process

The first stage is to find out if you are eligible for subsidised aged care. This involves a two-part assessment process that understands your needs and what services could help you. It starts with a simple eligibility check which you can do online or over the phone followed by an in-person assessment.

An ACAT (Aged Care Assessment Team) will assess you for a Home Care Package. They can also provide assessments for short term and residential care options.

You will then be referred for an assessment to better understand your care needs and types of care you may be eligible for.

Application Process

Download Application pack

Fees & Services Guidelines


Compliments & Complaints

Download Bethel Home Care flyer


“To the lovely staff who looked after my mother with kindness, professionalism, integrity, loving care and security – thank-you.”

“Knowing my mother was in such good hands brought a sense of peace to our family.”

“Our heartfelt gratitude and appreciation to all at Bethel – the diamond of the Ashfield community in aged care.”

“Thank you all for all you do for Mum especially in these crazy times.”

“Thankyou for your exceptional kindness, compassion and care, and for your dedication, thoughtfulness and tireless efforts in keeping all residents safe.”

“While the process of moving mum into care has been a huge adjustment for all of us in different ways, the communication, support and understanding we have had from you is really valued.”

“Thanks so much for your professional handling of a very difficult situation. Your protection and communication protocols have been exemplary.”

“Your care and diligence have been outstanding.”

“ABH is a beacon of the aged care industry.”

“Congratulations for having such great procedures that are so well enforced.”

“Excellence in action. “

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