Our Staff
Our staff are our biggest asset. We are committed to providing a supportive working environment to create a happy and healthy work culture for all. ABH directly employ more than 150 staff across our facility. Our average staff length of service is 7 years with 13% attrition versus an industry average of 25%. Many staff have worked with us for 20 years or more. Their tenure, dedication and loyalty are celebrated in an annual awards ceremony.
People Management & Workplace Culture
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- Average staff retention: 7 years (13% attrition vs industry average 25%)
- Annual Staff Service Recognition Program
- Annual Staff Values awards nominated by all stakeholders – Respect, Compassion, Integrity, Excellence, Stewardship
- Non award staff supported throughout pandemic
- Care packages throughout pandemic: gift hampers, gift vouchers, Uber eats voucher
- Continual single site workforce throughout 2020/21 requiring Zero agency staff
- Workplace wellbeing and counselling services
- Staff lunches: International Nurses Day; Harmony Day; support meals during lockdown
- Referral bonuses
- Themed dress up days
- Working from home allowance
Training
We foster an ongoing commitment to high quality training in all areas of care and administration required at the facility.
Regular face to face and online training is provided. This includes dementia, infection controls, palliative care, fire safety, physical OH&S and the Aged Care Quality Standards.
Staff have full access to the following:
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- Altura online training hub
- Dedicated training room for face to face and virtual training
- Dedicated full time Training & Development Manager
- Compulsory training – fire safety, hand washing competencies, PPE donning & doffing, medication, pandemic fatigue, dementia care, monthly toolbox themes
- Specialist nursing care – infection control, dementia
Key Executive Staff
Leigh Kildey – Chief Executive
Margaret Pistevos – General Manager Business Development
Juliet Kei – General Manager Care Services
Ellen Oplimo – Clinical Coordinator Bethel Lodge
Rama Sapkota – Infection Prevention & Control Lead
Fumpa Mitchell – Quality Advisor
Morag McHutchison – Diversional Therapy Manager
Vacant – Chaplain
Liz Foster – General Manager Communications (Ashfield Baptist Homes)
Jayne Economos – General Manager Communications (Bethel Home Care)
Aye Mu – Finance Manager
Ana Pereira – Weekday Receptionist
Cesar Suazo – HR Manager
Patricia Ribeiro – Executive Assistant
Kate Gallagher – Clinical Educator
Patrick McFarlane – Bethel Home Care Case Manager
Rebecca Deal – Bethel Home Care Case Manager
For Admissions enquiries please contact admissions@abh.org.au
Board
Our Board of Directors provide a high level of governance and oversight of all Ashfield Baptist Homes Operations. The Board meet once a month.
Board Chair – David Glinatsis
Board Deputy Chair – Belinda Dona
Care Staff
More than 120 Care Staff are employed across four key areas:
Clinical Staff
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- Executive Care Manager: Juliet Kei
- Clinical Managers: Cynthia Luminario (Bethel), Ashley Wang (A.H. Orr)
- Infection Prevention & Control Lead: Rama Sapkota
- RNs
Lifestyle Staff
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- Diversional Therapy Manager: Morag Miles
Care Staff
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- Full time, part time and casual care staff around the clock
Spiritual Care
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- Ruth Njogah – Chaplain
- Volunteer team
On-Site Contract Staff
Catering – contracted to CaterCare
Cleaning – contracted to Gen2
Laundry – contracted to Catering Industries
We conduct annual rigorous quality reviews before renewing these essential on-site contract services. Resident, staff and family feedback is sought to inform all decision making.
All our on-site contracting staff follow the same protocols and procedures as our own staff.